Refund policy
Return & Refund Policy
14-Day Right of Withdrawal In accordance with Greek Law 2251/1994 and EU Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 calendar days of receiving your order, without providing any reason.
To exercise this right, notify us at [your contact email] before the 14-day period expires.
Exceptions — Non-Returnable Items The following products are exempt from the right of withdrawal:
- Sealed health, hygiene, or beauty products that have been opened after delivery (e.g., skincare, cosmetics, intimate care items)
- Products that have been used or show signs of use
Return Conditions Items eligible for return must be:
- Unopened and in original packaging
- Accompanied by proof of purchase
- Returned within 14 days of notifying us
Return Shipping Return shipping costs are the responsibility of the customer, unless the item is defective or incorrectly sent.
Refunds Once we receive and inspect the returned item, we will process your refund within 14 days using the same payment method as your original purchase.
Defective or Damaged Products If you receive a damaged or defective product, contact us within 30 days of delivery. We will offer a replacement or full refund at no cost to you.
Contact: haribusiness.v@gmail.com